UPN "Veteran" Jakarta Conference Systems, First International Conference on Health Development

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Relationship of Work Motivation with Nurses’ Therapeutic Communication Application for Patients in Ward in a Private Hospital Jakarta
Tirolyn Panjaitan, Puput Melani Bode, Roma Gultom, Rosari Nababan, Belet Lydia Ingrit

Last modified: 2019-10-14

Abstract


Role of communication cannot be separated with application nursing care process because can influence patients’ satisfaction about the result of  care in hospital. In fact, therapeutic communication application not yet well done by nurses so that trust relationship between nurse and patient not intertwined. Therefore, research is needed for knowing many things that based  the phenomenon. This study aims to identify relationship between work motivation with nurses’ therapeutic communication for patients in ward in a Private Hospital Jakarta. This study used quantitative method with descriptive correlational design with cross-sectional approach and used Chi-Square test for identify relationship both variables. Population in this study are all of nurses who works in ward as 40 nurses, sampling technique with total sampling. The result of study showed nurses’ work motivation in categories highest (57,5%) and application of therapeutic communication in categories highest (60%). The result of chi-square test showed work motivation have relationship with therapeutic communication application in ward in a Private Hospital Jakarta with p value 0.001(p<0.05). Based on result, the higher work motivation of nurse showed also better in application communication therapeutic. Recommendation for further research should be collecting data in addition to used questionnaire can be used interview method to nurses.

Keywords


Therapeutic communication; Work motivation; Nurses